The National Consumer Commission of South Africa has decided to fine the country’s Ford Motor Company due to the distributing of the Kuga models with a hidden defect that could set the vehicles on fire.
The regulator received over 160 complaints from the customers in the period between 2016 and 2017. According to the reports, all of the affected owners will have three options to choose from in order to settle the conflict.
They can either agree to receive R50, 000 compensation, enter an arbitration process or go to civil court.
If the customer choose the second offer, their rights will be protected by advocate Terry Motau SC, whose bill will also be paid by Ford.
56 Ford Kuga 1.6 EcoBoost vehicles, all of which were manufactured in Spain, may catch fire reportedly as a result of a failure in the cooling system.