EcoCash, Zimbabwe’s main money transfer platform which accounts for more than 85% transactions in the country, has not been available for the users since the start of the week leaving thousands of people as well as various businesses without an opportunity to send their money.
While it is yet unknown what exactly caused the troubles, the system administration remains fully silent. It has only revealed information about a new update that, however, did not resolve the issue.
“All EcoCash core services are stabilising well. We, however, continue to monitor the platform’s performance and will keep the market updated,” the most recent statement reads.
According to the reports, the app does not register certain transfers in the receiver’s phone, all others functions were reportedly not hurt.
As the source accumulates almost all of the banking operations, both formal and informal markets have halted their work. The largest brands in Zimbabwe like OK, Pick’n’Pay and Food World are among the affected businesses.
The government is yet to make an official statement on the matter.