A Durban woman is frustrated that her family is forced to live with a stench due to blocked municipal manholes that have caused part of her property to flood.
Shirley Pillay says for the past week she and her family have been subjected to the smell of sewer water that has rendered her property unlivable.
Pillay said since last Tuesday blocked sewer manholes in the middle of the road, in Olivier Lea Drive in Umbilo, has caused sewer water to flood pavements and to gush into her garage.
“The water is absolutely smelly and unhealthy,” she said.
“My husband had made several calls to the call centre and had not received any assistance at all, but rudeness from the call centre staff.
“The contractors come and spend a few hours, some of them were sleeping on duty while others walked around. It has been very poor service from the municipality. The problem has not been resolved and the water is just standing there.”
EThekwini Municipality spokesperson Msawakhe Mayisela said the issues raised by the complainant have been noted and will be addressed soon.
“Due to the recent flooding that was experienced by all City residents, the City has all teams out doing the best they can to repair the damage caused by the floods, as well as attend to separate issues reported by other residents.
“During this time, we ask that residents are patient with us as we will be attending to all issues reported,” said Mayisela.
Mayisela added that areas affected are spread out to all City regions and the relevant department has skeletal staff working on alleviating the water issues.
“The teams are aware of the plight faced by residents and we are doing the best we can to ensure that service delivery continues,” he added.
Koketso Ramorei is a journalist and news editor of SADC News with years of experience in a number of genres including sports, politics and community reporting. He has worked for a numerous publications including The Citizen Newspaper and is a former editor of a Johannesburg-based off-campus publication called The Waldorfian Times.