Olivia Pharo, 49, quitted her job at the Wesfleur State Hospital after spending over 23 years there to open a clinic of her own in the Atlantis City Centre building in Wesfleur Circle. She has been funding the clinic from her own pocket using the retirement fund.
“I handed in my resignation last year in September because I just had enough of the bad service residents in our community were receiving,” Sister Pharo explained. “I was in a managerial position and having to deal with all the complaints and the staff crisis and I just got so irritated.”
Sister Pharo’s Clinic was opened on March 1. It operates from Monday to Friday from 8am to 6pm and Saturdays from 9am until 2pm. There are three qualified nurses, two administrative clerks, one assistant clerk and a cleaner.
“I have an amazing team assisting me who share the same vision as I do,” Sister Pharo claimed. “I wanted the clinic to be seen as a one-stop shop for all your needs. I am fortunate enough to have landed an investor, after he heard my story from someone.”
Apart from the services that would be found at any traditional clinic, like diabetic and TB care, family planning and pregnancy, Sister Pharo’s Clinic also offers dial-a-nurse programme.
“Many people do not have transport to get to the hospital, so they call us and we go out to their homes and assess the patients and treat them as best as we can,” Sister Pharo commented.
Most services are offered free of charge. The patients only need to pay for outside lab work.
The support from the community has been overwhelming. Since March 1, over 718 patients have been assisted at the clinic.